Post-9/11 Recruiting

Letter to the Editor, We Must Keep Doors Open For Those Out of Work

Letter to the Editor, Trying to Help By Doing What We Know Best

Letter to the Editor, following the terrorist attacks on September 11, 2001

 Every miserable thing that has ever transpired within the travel industry in the past has paled beside the horror and devastation of this attack.
  As a result, we will hear many stories of loss and defeat.
  Loss can apply to lives, revenue, material things and immediate security. Sadly, we can frequently do very little about these.
  Defeat, however, is in our control.
  During the Persian Gulf conflict, many travel companies took a stance of extreme caution - and were poorly prepared when it quickly became obvious that many people in the U.S. wanted to maintain as normal a life as possible during that time.
  Let's not make this same mistake now.
  Yes, there will be changes in the travel industry - and maybe we can even make some good changes.
  And some companies who were in trouble before the unspeakable tragedies at the World Trade Center, [the Pentagon and in Pennsylvania] will likely be unable to survive.
  These losses are perhaps unavoidable and will be felt by many.
  The rest of us, however, have a chance to prove we will not be defeated, and certainly to show that we won't cave in to terrorists.
  Let's give it a little time, make the concessions we have to in order to remain in business and service our clients as best we can - and steadfastly refuse to be defeated by cowards without consciences.
  There's a good chance that the stalwart people of this great nation will reward our efforts with gratitude and confidence in what we have to offer.

Karen Rothe Osband is the founder and owner of SYSTEMETHODS, a travel industry consulting and executive search firm located in Littleton, CO. She can be reached at (303) 948-8084 or (877) 802-5584,
and email KROsband@SYSTEMETHODS.com.

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